Privacy policy
A plain-language explanation of what OneQuestion stores and how it is used.
What we store
We store your account and profile details, the knowledge and files you choose to upload, embeddings used to find relevant information, questions and answers from your page, and basic usage and subscription records. Clerk handles sign-in. Paystack processes payments; OneQuestion does not store your full payment card details.
How your information is used
Your uploaded knowledge is used to find relevant context when someone asks a question on your public page. The question and relevant context are sent to our AI service provider to generate an answer. Questions, answers, and usage records are saved so your page can work and you can review its activity.
AI model training
We do not use your uploaded knowledge, questions, or answers to train AI models.
Who processes your data
OneQuestion relies on service providers for hosting and database storage, authentication, payment processing, and AI answer generation. They process information only as needed to provide those services.
Public pages and your choices
Your OneQuestion page is public. Visitors can submit questions, and the AI uses the knowledge you provide to answer them. Do not upload information you do not want used to answer visitors. You can remove knowledge items in your dashboard. To request access to or deletion of account data, contact hello@onequestion.space.
Contact
Questions about privacy or a data request? Email hello@onequestion.space.